n8n Support & Ticketing

Automated Customer Support Workflows

Build intelligent support automation that routes tickets, escalates issues, and keeps customers informed. Integrate support tools with your knowledge base and communication channels.

Key Automations

Ticket Routing - Auto-assign tickets based on category, priority, and team availability

Automate this process end-to-end with n8n workflows

SLA Management - Automated escalations and notifications for SLA breaches

Automate this process end-to-end with n8n workflows

Customer Updates - Auto-notify customers on ticket status changes

Automate this process end-to-end with n8n workflows

Knowledge Base Integration - Suggest articles based on ticket content

Automate this process end-to-end with n8n workflows

Feedback Collection - Post-resolution surveys and CSAT tracking

Automate this process end-to-end with n8n workflows

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Popular Integrations

Connect your existing tools seamlessly with n8n

Zendesk
Freshdesk
Intercom
Help Scout
Slack
Teams
Jira

Why Choose n8n for Support & Ticketing?

Self-Hosted Control

Keep your data secure on your own infrastructure. Full control over your workflows and integrations.

Cost-Effective

No per-execution fees. Scale unlimited workflows without breaking the bank.

350+ Integrations

Connect with virtually any tool in your stack. Custom nodes for unique requirements.

Enterprise Security

GDPR compliant, on-premise deployment, end-to-end encryption for sensitive data.

Lightning Fast

High-performance execution engine. Handle millions of workflow runs efficiently.

Developer Friendly

Visual workflow builder with JavaScript code support. Version control ready.

Real-World Use Cases

See how businesses are transforming their operations with n8n Support & Ticketing

Ticket Routing & Escalation

Route tickets based on type, priority, and agent availability. Auto-escalate SLA breaches to managers.

Knowledge Base Automation

Suggest relevant articles based on ticket content, track which articles are most helpful, and update CRM.

Customer Feedback Loop

Send CSAT surveys after ticket resolution, track responses, alert on negative feedback, and update product team.

Ready to Automate Your Support & Ticketing?

Let's discuss your specific workflow requirements and build a custom n8n automation solution.